Refund Policy for "BairwaVyah" Matrimonial Website

Effective Date: [20-July-2023]

This Refund Policy ("Policy") governs the refund process for the "BairwaVyah" matrimonial website ("Website") provided by Vasumu Services ("Parent Company"), a company registered in India. Please read this Policy carefully before using the Website's services. By using the Website, you agree to abide by this Policy regarding refunds. If you do not agree with this Policy, you must refrain from using the Website.

1. Eligibility for Refunds: "Almost free" or extremely low-cost services provided by "BairwaVyah" are intended to benefit members of the Bairwa Society. As part of our commitment to serving the community, we strive to keep the services affordable for all users. However, certain situations may arise where a refund is applicable. Refunds may be considered under the following circumstances:

a) Duplicate Payment: In case of accidental duplicate payments made for the same service, you may be eligible for a refund of the duplicate amount.

b) Service Unavailability: If, due to unforeseen circumstances or technical issues, the Website's services are unavailable or inaccessible, and the issue persists beyond a reasonable period, you may request a refund.

2. Refund Procedure: To request a refund, you must contact the Parent Company's customer support team within 7 days from the date of the incident leading to the refund claim. You can reach out to customer support through the contact details provided on the Website.

3. Refund Decision: The Parent Company will thoroughly review refund requests on a case-by-case basis. The decision to grant a refund is at the sole discretion of the Parent Company. Factors such as the nature of the incident, validity of the claim, and adherence to this Policy will be considered in the decision-making process.

4. Refund Processing: If your refund request is approved, the Parent Company will process the refund within 7-10 workings days using the same payment method used for the original transaction. Please note that the processing time for refunds may vary depending on the payment gateway and banks involved.

5. Non-Refundable Services: Certain services offered by "BairwaVyah" may be expressly marked as non-refundable. These services are exempt from the refund policy, and no claims for a refund will be entertained for such services.

6. Modifications: The Parent Company reserves the right to modify or update this Refund Policy at any time without prior notice. Any changes to this Policy will be effective immediately upon posting on the Website. It is your responsibility to review this Policy periodically for any changes.

7. Contact Us: For any questions or concerns regarding this Refund Policy, or if you wish to request a refund, please contact our customer support team at [contact email/phone number].

By using the "BairwaVyah" matrimonial Website, you acknowledge that you have read, understood, and agreed to this Refund Policy. If you do not agree with any part of this Policy, you must refrain from using the Website.

Thank you for choosing "BairwaVyah" to find your life partner! We wish you the best in your search.